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Terms of Service

Welcome

Thank you for using Healify. Healify is a wellness tracking service ("Service") that allows individuals to log moods and activities, and optionally share data with therapists who use Healify. Healify itself does not provide medical advice, diagnosis, or treatment. If you have health concerns, please consult a licensed healthcare professional.

If you believe you are experiencing a medical or mental health emergency, call 911 or go to the nearest emergency facility. The Service is not intended for emergency use or for real-time patient monitoring.

Using Our Service

By creating an account or using our products, applications, and services (“Service”), you agree to these Terms of Service (“Terms”). Please read them carefully. If you do not agree, do not use the Service.

Healify is operated by Erik Burns, sole proprietor, based in Santa Cruz, California, USA. In these Terms, “Healify,” “we,” or “our” refer to Erik Burns in this capacity. These Terms explain your rights and responsibilities when using the Service. We may update them from time to time, and your continued use means you accept the updated Terms.

Individual Accounts

End users of our Service for their own wellness and referred to as "Individuals" (and sometimes, "Clients"). Individuals agree to these Terms of Service:

  • Healify is for self-reflection and wellness tracking only.
  • You may choose to share your data with a therapist on Healify. This sharing is voluntary and can be stopped at any time.
  • Healify does not verify the credentials or licensing status of therapists using the Service. It is your responsibility to ensure your provider is qualified.
  • Any concerns or issues with your provider are strictly between you and that provider.

Therapist Accounts

End users of our Service who support clients in a therapeutic practice and referred to as "Therapists" (and sometimes, "Providers"). Therapists agree to these Terms of Service:

  • You may view and download client data only when a client has chosen to share with you.
  • Any downloaded copies of client data are outside Healify’s system and under your sole control. You are responsible for storing and handling that data securely.
  • Healify is not a healthcare provider or HIPAA-covered entity, and does not enter into Business Associate Agreements (BAAs).
  • You may continue to access anonymized, aggregate practice statistics even after a client stops sharing, but no personally identifiable information is included.

Registration

To use the Service, you must:

  • Provide accurate registration information and keep it updated.
  • Be at least 13 years old. If you are under 13, you may only use Healify if a parent or guardian creates and manages your account in compliance with COPPA (see our Privacy Policy for details).
  • If you are between 13 and 18, you may use the Service, but your parent or guardian should review these Terms with you.
  • Keep your login credentials secure. You are responsible for activity under your account.

We reserve the right to reject or suspend accounts at our discretion.

Termination

You may stop using the Service at any time. We may suspend or terminate access at any time, with or without notice, if we believe you have violated these Terms or for any other reason.

If your account is on a paid plan, you may be entitled to a refund as follows:

  • Cancel within the first 30 days of any new or auto-renewed plan to receive a full refund.
  • After the first 30 days: You may continue to use the Service until your current billing cycle ends. You will not be billed again once your plan ends. We cannot offer partial refunds for any unused portion of your current billing cycle.

To request a refund, please contact Healify support.

Agreement Terms

These Terms are the entire agreement between you and Healify. You may use the Service for lawful purposes only. You may not:

  • Scrape or data mine the Service.
  • Impersonate another person or business.
  • Post misleading, fraudulent, or unlawful content.
  • Attempt to gain unauthorized access, copy, or reverse-engineer the Service.
  • Use the Service in any way that violates applicable laws.

Intellectual Property

Healify and its licensors own all rights to the Service, including its text, images, software, and design. These Terms do not grant you any rights to Healify branding or logos. You retain ownership of the content you create or input into the Service. By using the Service, you grant Healify a limited license to use, display, and process that content as needed to operate the Service and as described in our Privacy Policy, including the creation and use of de-identified or aggregate data.

Warranties

We provide the Service “as is.” Healify makes no warranties or guarantees of any kind, including fitness for a particular purpose, accuracy, availability, or that the Service will produce specific results. Your use of the Service is at your own risk.

Limited Liability

To the maximum extent permitted by law:

  • Healify, its operators, and affiliates will not be liable for lost profits, lost data, or indirect, special, or consequential damages.
  • Healify’s total liability for any claim will not exceed the amount you paid to use the Service.

Indemnification

You agree to indemnify and hold harmless Healify and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

Dispute Resolution

We will do our best to respond to any concerns promptly. If you believe you have been harmed or damaged in some way by the use of this Service, please contact us at Healify support and we will do our best to find a mutually-agreeable resolution. Please consider formal legal action only as a last resort; we are a small team and encourage good-faith attempts to first resolve any disputes in a way that would not cripple our ability to continue to provide this Service.

Entire Agreement

  • If part of these Terms is found unenforceable, the rest remains in effect.
  • Failure to enforce a term is not a waiver of our rights.
  • California law governs these Terms. Disputes must be brought in the state or federal courts of Santa Clara County, California.
  • These Terms have the same force as a signed contract. By using the Service, you consent to electronic communication of agreements.

Updates to These Terms

We may update these Terms from time to time. If we make significant changes, we’ll let you know by email or by posting a notice on the Service. Your continued use of Healify means you accept the new Terms.

Contact

To contact us, please reach out to Healify support.

Last Update: 21 Aug 2025